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Hello

I sent a question to the ChinesePod in January and another one a few days ago, nobody has replied to my enquiries yet, can anyone help me?

I recently renewed from a premium to a basic account. I didn’t know that you couldn’t download audio so I would like to upgrade back to a premium account.

1. Can the money that I have already paid be deducted?

2. Can I pay via Alipay or Wechat?

Hello,

I apologize for the inconvenience. I will forward your issue to our student relation team and Paris will contact you soon to help you with an issue. As far as I know, payment via Alipay and wechat are not accepted. Thank you for the patience.

Rebecca