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iOS 10 website Issues

Using iOS 10, iPhone 6S and iPad Air 2, the episodes do not play the audio. No reaction when I touch them. Each individual phrase will play in the dialog and vocabulary selection, but not the episode, review, or dialog. I tried closing all apps, quitting all other webpages, and even hard restarting the phone. Everything played just perfectly in iOS 9, but since the upgrade, the episodes do not play.

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created: B Sep '16 last reply: G Oct '16 3 replies 1.7k views 2 users 0 likes 0 links

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There are 3 replies with an estimated read time of 1 minutes.

We’re looking in to this right now. Apologies.

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Our IT team is currently looking into this but in the meantime, try clicking the download links. This will open up a new tab with the audio, and you can listen in the background while looking at the regular lesson tab. I’ll update you all when it’s fixed.

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Check this lesson for a fix for the player. You’ll need to clear your history for it to work possibly or you can just try refreshing the page a few times. We updated the player to the lastest version. iOS10 dropped support for the previous version.

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